The Monday Morning Webinar

With George Nordhaus

The largest online library of insurance marketing and management information!

The Monday Morning Webinar is the only mini-webinar of its kind in the insurance industry. Thousands receive it each week. We call them "mini-webinars” because they are generally less than half the length of live webinars on the Internet.

Each features one subject on marketing, management, technology or communications that affects independent insurance agencies. Presenters are chosen because of their prominent recognition as the experts in that particular subject. The visual aspects of the MM’s make them more meaningful and long-lasting than more simple "voice-only" presentations. The creator and interviewer is AgenciesOnline Chairman, and well-known marketing expert George Nordhaus.

How Can I Use the Monday Morning Webinars?

Here's How to Use Monday Morning Tools to Help You and Your Team Become More Informed Insurance Professionals

  1. Each Monday take a quick look (usually around 2 minutes) at the "I Opener". George gives you a fast synopsis of that day’s Monday Morning. If is something of interest to you, then you can click on the complete MM, look and listen then, or come back to it later.
  2. The "I Opener" will also give you enough of an overview so that you might forward that MM to anyone - staff members, friends - anyone you think might benefit.
  3. Not interested in today’s MM? Don’t worry. You will always be able to come back to it, listen, distribute, and even provide it to new employees... whatever. Each MM is archived, newest one first. Each is numbered so you can more easily refer it to others.
  4. Another way to find information quickly and accurately is to click on your subject of choice in the "Categories" section (immediately below). Some MM’s will appear in a more than one category...
  5. Monday Morning Marketing and Management Basics Webinars - This service, over and above the regular weekly Monday Morning recorded mini-webinars, is designed to be of help to anyone interested in learning the basic aspects of a variety activities and services. To reach the Basics system, click here.

Q: Can we reproduce, all or in part, the information on the Monday Mornings?

A: Absolutely. Feel free. Just give us attribution.

Q: Is there any limit on how many of our staff, or others, we can add to the MM subscribers' list?

A: No. All we need are the email addresses. The more the merrier.

Q: Aren't you going to run out of subjects for Monday Morning?

A: We can always go "deeper" into already-existing subjects.

Q: How can you provide this growing amount of marketing and management information and do it at no charge?

A: Our goal is not only to be respected as the primary provider of this type of information, but also, in the process, to get as many agents and staff to our website. The more visitors we generate, the more likely the possibility of an increasing amount of our visitors perusing the AO website to review the various AO products and services available.

Monday Morning #182: ACT Presents: The Changing Nature of Risk - Work Group OverviewJan 29th, 2017

Jerry Fox (CoreLogic Insurance Solutions) and Ron Berg will talk more about how technology is changing the way we must do business, and what the Changing Nature of Risk work group is doing to help.

2-3 Minute 'I' Opener: Live Streaming Video - How Agencies Can Leverage TechnologyDec 18th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #181: Live Streaming Video - How Agencies Can Leverage TechnologyDec 18th, 2016

Live streaming video is the pathway to building better relationships for insurance agents. It builds engagement with clients and prospects, and helps speed up achieving the 'know, like and trust' scenario.

2-3 Minute 'I' Opener: A P/C Cross-marketing UpdateDec 11th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #180: A P/C Cross-Marketing UpdateDec 11th, 2016

The first step in financial services cross-marketing with P/C agencies is not product and concept knowledge, but understanding the differences between property/casualty risk and human asset risk. This process leads to a Total Risk Analysis, a service-oriented marketing approach....

Monday Morning #179: 15 Ideas for Better Time Management!Dec 4th, 2016

In this fast moving presentation, Don Phin shares strategies he's learned from his deep dive into time management. Once you watch it you will want everyone at your company to do so as well. As Don reminds us 'the best time management technique... is the one you use!'

One Minute 'I' Opener: 15 Ideas for Better Time Management!Dec 4th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

2-3 Minute 'I' Opener: Make 2017 YOUR YEAR for Professional DevelopmentNov 27th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #178: Make 2017 YOUR YEAR for Professional DevelopmentNov 27th, 2016

The founder of the Insurance Community Center (in 1977), Laurie Infantino explains some of the major changes in our industry over those years, using the descriptive words of 'Connecting', 'Sharing', 'Learning', and 'Growing'.

One Minute 'I' Opener: The Big Three: Bridging from Task to Ask, Handling Objections, Trial ClosingNov 20th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #177: The Big Three: Bridging from Task to Ask, Handling Objections, Trial ClosingNov 20th, 2016

Join this Monday Morning webinar to learn how sales coach J. Sheldon Snodgrass helps insurance agency CSRs more comfortably and consistently tackle The Big Three skills of selling while you serve: Bridging from Task to Ask, Handling Objections, and Trial Closing. Plus understand how to get in and stay in the sweet-spot of continuous growth.

Monday Morning #176: Fine Tuning Your Breakthrough AgencyNov 13th, 2016

Today we are speaking with Bart Baker, author of 'The Breakthrough Insurance Agency'. Our topic is fine tuning your insurance agency. Bart believes we must continually fine tune ourselves and our business.

One Minute 'I' Opener: Fine Tuning Your Breakthrough AgencyNov 13th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

One Minute 'I' Opener: There is a Watson in Our FutureNov 6th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #175: There is a Watson in Our FutureNov 6th, 2016

Bruce goes to the basics of Artificial Intelligence... explaining not only what and why it is... but also drivers of change, emphasizing that every business is in the technology business, like it or not.

Monday Morning #174: How to Grab Attention for Your Specialty Products and ServicesOct 30th, 2016

This is the first monthly 'Monitor' designed to help the growing number (over 100 already) of agencies wishing to show videos and specialty products (more than 700 specialty links from a special edition of the Rough Notes Insurance Marketplace) to their website visitors.

One Minute 'I' Opener: How to Grab Attention for Your Specialty Products and ServicesOct 30th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #173: Maslow's Hierarchy and Insurance Agencies - How to Motivate PeopleOct 23rd, 2016

Would you believe that someone you once had to study in high school or college would impact how you motivate your insurance agency employees?

One Minute 'I' Opener: Maslow's Hierarchy and Insurance Agencies - How to Motivate PeopleOct 23rd, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #172: Mergers and Acquisitions - How to Compete in a Lively MarketOct 16th, 2016

Do you have a plan to grow your agency through acquisition? Are you wondering how your colleagues are getting to the front of the line for potential acquisition opportunities?

One Minute 'I' Opener: Mergers and Acquisitions - How to Compete in a Lively MarketOct 16th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #171: Insurance Institute for Highway SafetyOct 5th, 2016

The Insurance Institute for Highway Safety is a nonprofit highway safety research organization funded wholly by automobile insurance companies dedicated to reducing the losses - deaths, injuries and property damage - that result from crashes on our roads.

One Minute 'I' Opener: Auto Insurers Advancing Highway SafetyOct 5th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #170: 7 Simple Words to Improve Sales OutcomesOct 2nd, 2016

Like no other sales coaching approach, Sheldon's 30 minute energy packed webinar zeros in on the biggest obstacle to a CSRs sales success and demolishes it with 7 simple words. Join us for a surprising glimpse into how Sheldon coaches CSRs across the country to improve their comfort, confidence and consistency with selling while they serve.

One Minute 'I' Opener: 7 Simple Words to Improve Sales OutcomesOct 2nd, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

2-3 Minute 'I' Opener: Straight Talk About Account RoundingSep 25th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #169: Straight Talk About Account RoundingSep 25th, 2016

Industry expert and consultant Virginia Bates provides practical and very specific ways to fix a problem your agency probably has: how to get more legitimate revenue from each of your accounts.

Monday Morning #168: 10 Steps You're Probably NOT Taking When You Are Hiring!Sep 18th, 2016

In this fast moving program HR expert and attorney Don Phin shares at least 10 unique insights into the hiring process that will help you and your clients do a better job of hiring. You will learn how to attract applicants, create a referral program that works, ask unique interview questions and so much more! You will also get access to Don's Hiring Application for your use.

2-3 Minute 'I' Opener: 10 Steps You're Probably NOT Taking When You Are Hiring!Sep 18th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

2-3 Minute 'I' Opener: Introducing Product Selling Videos... Do They Work? YES!Sep 11th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #167: Introducing Product Selling Videos... Do They Work? YES!Sep 11th, 2016

We all know that visuals are rapidly becoming more effective that 'just words'. Now George has taken one step further....

2-3 Minute 'I' Opener: Ready or Not - A Disaster is Coming!Sep 5th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #166: Ready or Not - A Disaster is Coming!Sep 5th, 2016

We all think we can handle the worst of times... but are we really prepared? The real live stories of Hurricane Katrina in New Orleans... and now the huge floods in and and around Baton Rouge, Louisiana, have opened our eyes to the realization that most of us... particularly insurance agencies... are really NOT prepared to cope with everything from protecting our families (and ourselves) to dealing with the literally hundreds of insurance details that accumulate from and by our insureds. Mike Manes, a veteran consultant, has been deeply involved in both of the Louisiana calamities... and shares with us a checklist of how to deal with the unthinkable. Hold on to this one, folks. You may need it sooner than you think.

2-3 Minute 'I' Opener: Everyone Communicates, But Few Truly ConnectAug 28th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #165: Everyone Communicates, But Few Truly ConnectAug 28th, 2016

The #1 skill is that will determine your success is not talent or experience. The #1 skill for success is the ability to effectively communicate AND connect with others.

2-3 Minute 'I' Opener: What You Don't Know About Your Agency/Carrier AgreementsAug 21st, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #164: What You Don't Know About Your Agency/Carrier AgreementsAug 21st, 2016

As professionals who look out for their clients, agents sometimes overlook compliance requirements for their own businesses. Learn more about what is required and what could happen if overlooked. This Monday Morning session will highlight some of the pitfalls and issues that place risk on the agency.

2-3 Minute 'I' Opener: User Guide to User GroupsAug 11th, 2016

Agency management systems' user groups offer a growing list of services for their members, not the least of which are more in-depth educational activities.

Monday Morning #163: User Guide to User GroupsAug 11th, 2016

Agency management systems' user groups offer a growing list of services for their members, not the least of which are more in-depth educational activities.

2-3 Minute 'I' Opener: Key Considerations of Agency Acquisition and PerpetuationAug 7th, 2016

In this webinar, InsurBanc's President and CEO David Tralka shares insight into the current M&A market. Dave discusses the key components of financially planning and preparing for succession, tools to maximize agency value and ways to access capital for growth. Whether you're a buyer or a seller, this information is essential to planning your next move.

Monday Morning #162: Key Considerations of Agency Acquisition and PerpetuationAug 7th, 2016

In this webinar, InsurBanc's President and CEO David Tralka shares insight into the current M&A market.

2-3 Minute 'I' Opener: A 20/20 Look at 2021 - The Insurance World According to GARPJul 31st, 2016

From the Dustin Hoffman 'coming of age' 1982 film, The World According to GARP, this Monday Morning features a look at where the world will be in five years... the insurance world that is.

Monday Morning #161: A 20/20 Look at 2021 - The Insurance World According to GARPJul 31st, 2016

From the Dustin Hoffman 'coming of age' 1982 film, The World According to GARP, this Monday Morning features a look at where the world will be in five years... the insurance world that is.

2-3 Minute 'I' Opener: Email Marketing vs. Social Media - Where Should You Focus?Jul 24th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #160: Email Marketing vs. Social Media - Where Should You Focus?Jul 24th, 2016

Today's Monday Morning features guest Mike Demko of My Insurance Videos (http://myinsurancevideos.com/)

2-3 Minute 'I' Opener: Communication - The Old Ways vs. The New WaysJul 17th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #159: Communication - The Old Ways vs. The New WaysJul 17th, 2016

This Monday Morning is the longest one ever. I had to cut it 'short' at the end, or Mike Carroll would still be telling his fabulous agency story.

2-3 Minute 'I' Opener: The Prospecting SuiteJul 10th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #158: The Prospecting SuiteJul 10th, 2016

One of an agency's greatest struggles is to determine how many and what size prospects are right for its producers and projecting the goals of prospecting. The Prospecting Suite helps agents and producers define the appropriate size accounts that will adequately sponsor a producer's time, the number of prospects that a producer may and should pursue during the year in a marketing program (instead of a simply solicitation letter and/or visit), and the NB target goal and revenue projection resulting from prospecting.

2-3 Minute 'I' Opener: Ten Point Plan for Agency StrategiesJul 4th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #157: Ten Point Plan for Agency StrategiesJul 4th, 2016

No matter how big or small, old or new an agency is, it should have a strategic plan.

2-3 Minute 'I' Opener: GRIT - Find, Hire and Develop REAL ProducersJun 26th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #157: GRIT - Find, Hire and Develop REAL ProducersJun 26th, 2016

Hiring GREAT New Producers is not magic, luck or a fantasy, when using a proven process. You'll hear about a proven process that has an 85.29% success rate over a 10 year period of time.

2-3 Minute 'I' Opener: Monday Morning Markets – Grab your free 200,000 population territory nowJun 20th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #156: Monday Morning Markets – Grab your free 200,000 population territory nowJun 20th, 2016

Announcing: The creation of the Monday Morning Markets 1600 agency territories. At long last the first national independent agent's organization to market insurance specialty converges and programs is available AT NO COST to 'first-in' agencies.

2-3 Minute 'I' Opener: Principles of Dynamic CommunicationJun 11th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #155: Principles of Dynamic CommunicationJun 11th, 2016

Being able to communicate and connect increases your influence in every situation. To achieve success it's important to realize that it's not always about talent, it's not always about experience.

2-3 Minute 'I' Opener: Get More Customers - Stop 'Selling' InsuranceJun 5th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #154: Get More Customers - Stop 'Selling' InsuranceJun 5th, 2016

Consultant Al Diamond challenges every agent to use the philosophy of 'adding value' in every encounter with a prospect and with agency clients.

2-3 Minute 'I' Opener: Generosity Leads to ReciprocityMay 28th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #153: Generosity Leads to ReciprocityMay 28th, 2016

Today's Monday Morning could be entitled 'How to build a thriving agency by teaching specific prospects about THEIR business'.

2-3 Minute 'I' Opener: The Six Breakthrough DepartmentsMay 21st, 2016

Author of 'The Breakthrough Insurance Agency' Bart Baker, goes back to the basics in today's Monday Morning, by showing how most agencies grow organically from their inception to where they are today.

Monday Morning #152: The Six Breakthrough DepartmentsMay 21st, 2016

Author of 'The Breakthrough Insurance Agency' Bart Baker, goes back to the basics in today's Monday Morning, by showing how most agencies grow organically from their inception to where they are today.

2-3 Minute 'I' Opener: Changing Carrier Landscape - Data and Artificial IntelligenceMay 15th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #151: Changing Carrier Landscape - Data and Artificial IntelligenceMay 15th, 2016

Our world is undergoing unprecedented, some say disruptive, change at a lightening pace. Many of these changes in our world of insurance will stem from technology, data and artificial intelligence and the considerable interplay among all three.

2-3 Minute 'I' Opener: How 2 Make Your Business a Magnet for Inbound ProspectsMay 8th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #150: How 2 Make Your Business a Magnet for Inbound ProspectsMay 8th, 2016

Let's be honest, we all hate cold call prospecting! We tolerate warm call prospecting, but we love when a prospect calls, emails, or walks in our office and wants to talk to us about our product. During this interview, Billy R. Williams, PhD helps you understand the various marketing personalities as well as marketing and advertising campaigns you can use to drive prospects to you and your business.

2-3 Minute 'I' Opener: The Base & Growth Model of Producer CompensationApr 30th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #149: The Base & Growth Model of Producer CompensationApr 30th, 2016

Paying producers fairly is IMPORTANT to an agency. Paying them in a way that is fair and profit-making to the agency is CRITICAL.

2-3 Minute 'I' Opener: A 'Differentiator' that works - FREE to all agencies - Monday Morning MarketsApr 23rd, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #148: A 'Differentiator' that works - FREE to all agencies - Monday Morning MarketsApr 23rd, 2016

George introduces a brand new 'business-saving' system that will separate our agency system, differentiating us from the commoditizers of the world... the GEICO's, et al. Monday Morning Markets reaches out to two major customer bases - Retail Agencies and Insurance Wholesalers, MGAs, GA's, etc. (Specialty Markets Providers). The MMM program links these two distinct entities.

2-3 Minute 'I' Opener: The Three Personal Breakthrough QualitiesApr 17th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #147: The Three Personal Breakthrough QualitiesApr 17th, 2016

In successful agent Bart Baker's seminars conducted throughout the West, not only does he present many practical agency management and marketing ideas, but along the way he asks his attendees to step back and take as objective a look as possible at their own personal qualities.

2-3 Minute 'I' Opener: Agency Valuation - How and Why?Apr 9th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #146: Agency Valuation - How and Why?Apr 9th, 2016

For most agents, their agencies are their largest or one of their largest assets. Not knowing your agency's value is like saving money but never knowing how much you have in your account at the bank - just assuming you will have enough to retire 'some day'.

2-3 Minute 'I' Opener: Funding GrowthApr 2nd, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #145: Funding GrowthApr 2nd, 2016

Today prolific Monday Morning presenter Bart Baker takes us back to the basics of funding agency growth. Bart understands that MM viewers are NOT start-ups. But at our urging he agreed to share the fundamentals of planning and paying for agency expansion that so many of us ignored along the way.

2-3 Minute 'I' Opener: Taking the Guesswork out of Agency GrowthMar 26th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #144: Taking the Guesswork out of Agency GrowthMar 26th, 2016

Most agency principals have plans for the future... even plans for the present. But few of them are as formalized as those of Southern California's Arroyo Insurance Services.

2-3 Minute 'I' Opener: Agents Council for Technology - Overview and BenefitsMar 19th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #143: Agents Council for Technology - Overview and BenefitsMar 19th, 2016

With all of the technology and workflow challenges today, how does an Independent Agent or Broker know where to start? The Agent's Council for Technology (ACT) is here as a FREE resource for IAs. ACT brings together all the key stakeholders in our industry – carriers, agents and brokers, vendors, users groups, and associations – to drive consistent and accelerated technology solutions for IAs. Ron Berg, ACT Executive Director, talks about ACT's focus on Strategic Future Issues, Customer Experience, Agency Security Issues, eSignature, and a host of other tech issues – Providing real, focused best practices and recommendations to agents and our industry.

2-3 Minute 'I' Opener: Your Future - Your DifferentiatorMar 5th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #142: Your Future - Your DifferentiatorMar 5th, 2016

Some how, some way, insurance agency principals must find a method... or a number of actions to take in order to differentiate their agency from the commoditizers and the other constantly growing threats to our futures.

2-3 Minute 'I' Opener: How to Stand Out in Today's Noisy WorldFeb 27th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #141: How to Stand Out in Today's Noisy WorldFeb 27th, 2016

With 374,000 active insurance agents in the U.S. and with consumers having more knowledge, confidence and buying power than ever, how can you stand out?

2-3 Minute 'I' Opener: Get Off the X DateFeb 18th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #140: Get Off the X DateFeb 18th, 2016

Consultant Brandie Hinen sends a reminder to all of us trying to improve our relationships with clients, but sometimes forgetting the basics of what relationship building and nurturing is all about.

2-3 Minute 'I' Opener: Making Sense of Mobile 2.0Feb 11th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #139: Making Sense of Mobile 2.0Feb 11th, 2016

Is your agency properly utilizing mobile with clients and prospects? How much is it costing your agency to not engage in a meaningful way on the mobile platform? Quickly learn how mobile is impacting your business and what every agency must do to engage and contain the mobile customer and prospect. You'll understand how technology is bringing everyone, from carriers to competition, closer to your customers and what you need to do to remain connected and relevant to your clients. This is the 30,000 ft view you've been looking for.

2-3 Minute 'I' Opener: Exploiting Opportunities with Large Work Comp AccountsFeb 4th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #138: Exploiting Opportunities with Large Work Comp AccountsFeb 4th, 2016

Workers Compensation consultant Frank Pennachio believes that many independent agencies don't even try to land large WC accounts for a variety of reasons, not the least of which is their belief that these big premium businesses are the exclusive domain of large, regional or national brokers.

2-3 Minute 'I' Opener: You Don't Need Geico's Billion$ to CommunicateJan 28th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #137: You Don't Need Geico's Billion$ to CommunicateJan 28th, 2016

Frustrated because of the huge bucks the commoditizers are spending on advertising? You aren't alone. But you don't have to have the big money spent by the GEICOs of the world in order to tell your agency's story to the ones who count...

2-3 Minute 'I' Opener: The Customer Experience and Mapping Your Digital JourneyJan 23rd, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #136: The Customer Experience and Mapping Your Digital JourneyJan 23rd, 2016

Consultant Rick Morgan goes to the heart of the sales experience when he explains how the 'customer journey' needs to be understood by each of us involved in sales and marketing.

2-3 Minute 'I' Opener: Are Machines In Your Future?Jan 13th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #135: Are Machines In Your Future?Jan 13th, 2016

Automation guru Steve Anderson envisions the future of insurance marketing and communications will become heavily influenced by the rapidly escalating advancement of 'thinking' computers such as IBM's Watson.

2-3 Minute 'I' Opener: The Gap Elimination ProcessJan 9th, 2016

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #134: The Gap Elimination ProcessJan 9th, 2016

Bart Baker strikes again. In today's Monday Morning, Bart explains his 'Gap Elimination' philosophy, built on the reality of many agencies' sales systems that don't understand the existence of gaps in coverage.

2-3 Minute 'I' Opener: What is Your Sales Strategy?Dec 31st, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #133: What is Your Sales Strategy?Dec 31st, 2015

Bob Sturtevant of Indiana's Gibson Insurance Agency, has long been a proponent of not taking sales for granted, but rather creating a specific sales strategy then 'formalizing' the strategy over the years.

Monday Morning 'I' Opener: Goodbye 2015... Hello 2016!Dec 22nd, 2015

George gives a quick overview of this year's Monday Morning progress... then a look at where Monday Morning and new services are headed.

Monday Morning #132: The Power of Social ProofDec 22nd, 2015

In today's Monday Morning, Brent Kelly captures the essence of using our customers' voices as effective advertising... for each of us.

2-3 Minute 'I' Opener: It takes a Multi-Generational WorkforceDec 17th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #131: It takes a Multi-Generational WorkforceDec 17th, 2015

Sharon Emek, Founder of WAHVE, addresses what we need to know about the generations' attitudes toward work and how technology gives us the tools to accommodate them.

2-3 Minute 'I' Opener: Visualize Your BreakthroughDec 10th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #130: Visualize Your BreakthroughDec 10th, 2015

On today's Monday Morning, Bart Baker, the most prolific contributor to Monday Morning (especially to MM Basics) gives us an organized path to 'formalize' our visions, share them with family and business cohorts, and continually measure the results.

2-3 Minute 'I' Opener: Is Blogging Worth It?Dec 5th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #129: Is Blogging Worth It?Dec 5th, 2015

The more a prospective customer clicks on you and your 'stuff' the easier it is for them to make a buying decision in your favor. Right? Not necessarily! Everyone talks about blogging, many of us do it one way or the other, but the big question remains: 'Is it worth the effort?' Brent Kelly of BizzGrizz is an avid and highly capable blogger who presents the down-to-earth facts about what blogs are, what they do or don't accomplish. Then he shows real examples of blogs that work, and some that don't.

2-3 Minute 'I' Opener: The Art of Team Selling - A Game ChangerNov 28th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #128: The Art of Team Selling - A Game ChangerNov 28th, 2015

One of the most exciting and prosperous local agencies in the US, Gibson Insurance Group in Northern Indiana has created a number of innovations to agency management. The first of these dynamic “out of the box” concepts, The Art of Team Selling, is introduced to our subscribers in today's Monday Morning.

2-3 Minute 'I' Opener: Predictive Modeling - The Pricing and Underwriting System of the FutureNov 21st, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #127: Predictive Modeling - The Pricing and Underwriting System of the FutureNov 21st, 2015

Consultant and one of the best-known speakers on Workers Compensation Frank Pennachio opens the window to a concept that will be more and more prevalent in the years ahead: Predictive Modeling.

2-3 Minute 'I' Opener: The 3M Breakthrough System - Maximizers, Multipliers and MeasurementNov 12th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #126: The 3M Breakthrough System - Maximizers, Multipliers and MeasurementNov 12th, 2015

Today's presentation by agency owner Bart Baker is built around the foundational philosophies of his fabulous book, The Breakthrough Insurance Agency

2-3 Minute 'I' Opener: Is there an Aggregator in Your Future?Nov 7th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #125: Is there an Aggregator in Your Future?Nov 7th, 2015

Today Bruce Cochrane discusses the thought process an agency should follow when considering an agency aggregation.

2-3 Minute 'I' Opener: Buyer Urgency - The Key to Selling Larger AccountsOct 29th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #124: Buyer Urgency - The Key to Selling Larger AccountsOct 29th, 2015

Today’s Monday Morning features Risk Management consultant Rob Ekern who explains how the selling process, especially on commercial accounts, has evolved into a fact of life THAT agents need to understand the buyer’s sense of urgency

2-3 Minute 'I' Opener: Introduction to Monday Morning’s Marketing & Management BasicsOct 24th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #123: Introduction to Monday Morning’s Marketing & Management BasicsOct 24th, 2015

Monday Morning host George Nordhaus introduces the newest free service provided by AgenciesOnline…the Monday Morning Marketing and Management Basics.

2-3 Minute 'I' Opener: Monday Morning's Marketing and Management Basics: Automobile InsuranceOct 14th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #122: Marketing and Management Basics: Automobile InsuranceOct 14th, 2015

Bart Baker, one of Farmers Insurance Company's top agents, will be a major presenter in the new MM "Basics" system. "Basics" will contain many categories of very basic "how-to's" of agency management and marketing, as well as easy-to-understand explanations of all types of insurance coverages. A sample of one of the Basics recorded mini-webinars is this first one on automobile insurance. It is presented today to give you an idea of how these mini-Monday Mornings will look when the new Basics addition to the MM archives will "go live" in next week's Monday Morning. Stay tuned...

2-3 Minute 'I' Opener: The Revised Agent Playbook for Workers CompensationOct 8th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #121: The Revised Agent Playbook for Workers CompensationOct 8th, 2015

In today's Monday Morning Webinar, Jon Coppelman, Senior Workers Comp Consultant for the Renaissance Insurance Group, brings us up to date on developments in Workers Compensation insurance. He presents his revised agent playbook on workers comp: a hands-on, how-to approach to helping your insureds deal with this challenging line of insurance. The playbook is designed to help agencies hold onto their valued accounts and grow their business.

2-3 Minute 'I' Opener: Elite Producers… The Simple Secret to Financial IndependenceSep 30th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #120: Elite Producers… The Simple Secret to Financial IndependenceSep 30th, 2015

Author of The Wedge, Randy Schwantz has taught thousands of producers “How to Get their competition Fired without Saying Anything Bad about them.” In this Monday Morning webinar, he walks you through what it would mean to you and your family to become an Elite Producer. He explores The Simple Secret to Financial Independence… Double Your Personal Income… and then he shows you how to do it.

2-3 Minute 'I' Opener: The World's Most Communicative Independent Insurance Agency - Part 2Sep 24th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #119: The World's Most Communicative Independent Insurance Agency - Part 2Sep 24th, 2015

Continuing with his presentation showing the amazing communications system he created for his Canadian agency (McLean Insurance), Michael shows us how he uses video to reach his clients and prospects. You will not only see how he uses this increasingly-popular marketing medium, but he also gives you access to view them all directly from his website.

2-3 Minute 'I' Opener: The World's Most Communicative Independent Insurance Agency - Part 1Sep 17th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #118: The World's Most Communicative Independent Insurance Agency - Part 1Sep 17th, 2015

After you look and listen to today’s Monday Morning (and this is only Part 1 of the two-part presentation) you’ll see why we recognize that Michael McLean, agency owner and founder of Ultimate Millionaire Agent, is way out in front of whoever is second in client and prospect communication.

2-3 Minute 'I' Opener: Agency Valuation…How and Why?Sep 9th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #117: Agency Valuation…How and Why?Sep 9th, 2015

Consultant Al Diamond, for many years an advocate of annual valuations of agencies, shows how the old “tried and true” rules of thumb (multiples of revenue, of commission, of earnings, of EBITDA) no longer work in determining the real value of an agency. He outlines the “now available” factors that should be considered, and even offers to send you worksheets (at no cost) so you can do an up-to-date valuation of your agency, then keep it current in years to come.

2-3 Minute 'I' Opener: Two new magic metrics for agency growth!Sep 3rd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #116: Two new magic metrics for agency growth!Sep 3rd, 2015

I'm George Nordhaus, Chairman of AgenciesOnline. Today Dan Epstein, President of Resource Pro, joins me to discuss two new magic metrics for agency growth!

2-3 Minute 'I' Opener: Customer Service is Just ForeplayAug 27th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #115: Customer Service is Just ForeplayAug 27th, 2015

Today Jason Cass, owner of JDC Insurance Group and GrowProgram.com, joins me to discuss what customer service means in today's environment.

2-3 Minute 'I' Opener: Women - The World's Most-Wasted Asset!Aug 20th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #114: Women - The World's Most-Wasted Asset!Aug 20th, 2015

Today Marilyn Norman, Sr. Client Advisor at ResourcePro, joins me to discuss how to better utilize the women in your workforce.

2-3 Minute 'I' Opener: Forbidden PhrasesAug 13th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #113: Forbidden PhrasesAug 13th, 2015

Today Lynn Thomas, CEO of Thomas Consulting, Inc joins me to discuss a few forbidden phrases.

2-3 Minute 'I' Opener: Enterprise Risk Management - What Can It Do For You?Aug 6th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #112: Enterprise Risk Management - What Can It Do For You?Aug 6th, 2015

Today Donna Galer, co-author of "Enterprise Risk Management - Straight to the Point", joins me to discuss what Enterprise Risk Management can do for you.

2-3 Minute 'I' Opener: Succession Planning and Leadership TransformationJul 30th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #111: Succession Planning and Leadership TransformationJul 30th, 2015

Today Dennis Yocom of Powerhouse Learning joins me to discuss succession planning and leadership transformation.

2-3 Minute 'I' Opener: How to Win Back Former Profitable ClientsJul 23rd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #110: How to Win Back Former Profitable ClientsJul 23rd, 2015

Today Lynn Thomas, CEO of Thomas Consulting, Inc., joins me once again to discuss how you can win back some of your former profitable clients.

2-3 Minute 'I' Opener: A Huge Market with Massive Sales OpportunitiesJul 16th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #109: A Huge Market with Massive Sales OpportunitiesJul 16th, 2015

Today Marlin Bollinger of The Bollinger Group joins us again to tell us about a huge new market with massive sales opportunities.

2-3 Minute 'I' Opener: The Realities of Producer CompensationJul 9th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #108: The Realities of Producer CompensationJul 9th, 2015

Today Al Diamond, President of Agency Consulting Group, joins me once again to discuss producer compensation and how existing compensation programs actually work COUNTER to agency goals.

2-3 Minute 'I' Opener: The Insurance Information InstituteJul 2nd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #107: The Insurance Information InstituteJul 2nd, 2015

I'm George Nordhaus, Chairman of AgenciesOnline. Today Dr. Robert P. Hartwig, President of the Insurance Information Institute, joins me to discuss the products, services and research offered by the Institute.

2-3 Minute 'I' Opener: The Most Overlooked Salespeople... Your CSR'sJun 25th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #106: The Most Overlooked Salespeople... Your CSR'sJun 25th, 2015

Today Stuart Durland, VP of Operations for Seely & Durand, Inc. in Warwick, NY, joins me for a special Shark Tank Lesson: The most overlooked salespeople... your CSR's.

2-3 Minute 'I' Opener: Google Compare Auto: Threat or Opportunity?Jun 18th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #105: Google Compare Auto: Threat or Opportunity?Jun 18th, 2015

Today Marty Agather, Senior VP of Client Development at TrustedChoice, joins me to discuss Google's new Compare Auto service and what it means for your business.

2-3 Minute 'I' Opener: Selling to the UnderwriterJun 11th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #104: Selling to the UnderwriterJun 11th, 2015

Today Craig Andrews, the Business Insurance Product Development Officer of State Auto Insurance Companies, joins me to discuss selling to the underwriter, and how to get your apps to the top of the pile.

2-3 Minute 'I' Opener: Understanding the Customer LifecycleJun 4th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #103: Understanding the Customer LifecycleJun 4th, 2015

I'm George Nordhaus, Chairman of AgenciesOnline. Today Lynn Thomas, CEO of Thomas Consulting, joins me to discuss how understanding the customer lifecycle can help you maximize your customers' lifetime value.

2-3 Minute 'I' Opener: A Brand New Designation for Personal Lines ProfessionalsMay 28th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #102: A Brand New Designation for Personal Lines ProfessionalsMay 28th, 2015

Today Beverly Messer of the National Alliance for Insurance Education & Research, joins me to discuss a brand new designation for personal lines professionals: the Certified Personal Risk Manager, or CPRM.

2-3 Minute 'I' Opener: Today... You Work On Your BusinessMay 22nd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #101: Today... You Work On Your BusinessMay 22nd, 2015

This week's guest is Val Jordan, President of AgenciesOnline. Today... You Work On Your Business.

2-3 Minute "I" Opener: Glancing Back - Planning ForwardMay 14th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #100: Glancing Back - Planning ForwardMay 14th, 2015

Today Dick Poppa, President and CEO at Independent Insurance Agents and Brokers of New York, and David VanDelinder, the recently retired former Executive Director of Independent Insurance Agents of Texas, join me to discuss 80 years of association management and how to plan for the future.

2-3 Minute "I" Opener: Using Video to Drive Growth in Your AgencyMay 7th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #99: Using Video to Drive Growth in Your AgencyMay 7th, 2015

Today Mike Demko, founder of MyInsuranceVideos.com, joins me to discuss how to use video to drive growth in your agency.

2-3 Minute 'I' Opener: The National Alliance - Vision to Reality to LegacyApr 30th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #98: The National Alliance - Vision to Reality to LegacyApr 30th, 2015

Today William T. Hold joins me to discuss The National Alliance for Insurance Education and Research.

2-3 Minute 'I' Opener: Technology - Working for Life Insurance SalesApr 23rd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #97: Technology - Working for Life Insurance SalesApr 23rd, 2015

Today Marlin Bollinger of The Bollinger Group, joins me to discuss technology and how to use it to increase your Life Insurance sales.

2-3 Minute 'I' Opener: Understanding the Value of RetentionApr 16th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #96: Understanding the Value of RetentionApr 16th, 2015

Today Lynn Thomas of Thomas Consulting Inc. joins me to answer the question, "Why is it that many independent agencies don't understand the value of retention?"

2-3 Minute 'I' Opener: GradationApr 11th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #95: GradationApr 11th, 2015

I'm George Nordhaus, Chairman of AgenciesOnline. Today, I'll discuss gradation with Deborah Miller-Pfahler of INA Connect.

Monday Morning #94: It's only just begun!Apr 2nd, 2015

Today, I'll discuss the current state and the future of the Monday Morning Webinar.

2-3 Minute 'I' Opener: Visual Content Marketing for Independent Insurance AgenciesMar 26th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #93: Visual Content Marketing for Independent Insurance AgenciesMar 26th, 2015

Today Chris Paradiso of Paradiso Insurance Agency joins me to discuss visual content marketing for independent insurance agencies.

2-3 Minute 'I' Opener: Disabled Veterans Insurance Careers - Your next non-profit investment?Mar 22nd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #92: Disabled Veterans Insurance Careers - Your next non-profit investment?Mar 22nd, 2015

Today we're discussing charitable activities, and highlighting Disabled Veterans Insurance Careers at http://www.dvic.us.

2-3 Minute 'I' Opener: Successful Financial Services Cross-MarketingMar 12th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #91: Successful Financial Services Cross-MarketingMar 12th, 2015

Today Marlin Bollinger, President and CEO of The Bollinger Group, joins me to discuss successful financial services cross-marketing.

2-3 Minute 'I' Opener: The most overlooked, vital step in hiring!Mar 6th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #90: The most overlooked, vital step in hiring!Mar 6th, 2015

Today Don Phin, VP of Strategic Business Solutions at Think HR, joins me to discuss the most overlooked, vital step in hiring.

2-3 Minute 'I' Opener: Improve Trust and Protect High Net Worth Client AssetsFeb 26th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #89: Improve Trust and Protect High Net Worth Client AssetsFeb 26th, 2015

I'm George Nordhaus, Chairman of AgenciesOnline. Today Brian Flood of The Flood Group joins me to discuss how to improve trust and protect your high net worth client assets through management of personal risks.

2-3 minute ‘I’ Opener: It's Time To Update Your Payment ProcessFeb 19th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #88: It's Time To Update Your Payment ProcessFeb 19th, 2015

Today Steve Anderson from The Anderson Network joins me to discuss updating you payment process.

2-3 minute ‘I’ Opener: Transforming Your Agency By Instituting The Change ProcessFeb 12th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #87: Transforming Your Agency By Instituting The Change ProcessFeb 12th, 2015

Today Al Diamond and Brandie Hinen join me to discuss transforming your agency by instituting the change process.

2-3 minute ‘I’ Opener: Uber, Airbnb... and more.Feb 5th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #86: Uber, Airbnb... and more.Feb 5th, 2015

Today Craig Andrews joins me to discuss insurance coverage challenges and implications.

2-3 minute ‘I’ Opener: IBM's Watson and YouJan 29th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #85: IBM's Watson and YouJan 29th, 2015

Today Steve Anderson, Bruce Cochrane and Linda Ferguson join me to discuss IBM's Watson computer.

2-3 minute ‘I’ Opener: Google Insurance?Jan 22nd, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #84: Google Insurance?Jan 22nd, 2015

Today Steve Anderson joins me to discuss Google insurance.

2-3 minute ‘I’ Opener: The Standard Agency Answers to CommoditizationJan 15th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #83: The Standard Agency Answers to CommoditizationJan 15th, 2015

Today Chris Burand, president of Burand & Associates, joins me to discuss the standard agency answers to commoditization.

2-3 minute ‘I’ Opener: Hiring Young ProducersJan 8th, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #82: Hiring Young ProducersJan 8th, 2015

Today Don Phin of ThinkHR, joins me to discuss hiring young producers.

2-3 minute ‘I’ Opener: A Glance Behind... A Look Ahead!Jan 1st, 2015

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #81: A Glance Behind... A Look Ahead!Jan 1st, 2015

Today we discuss a glance behind... a look ahead.

2-3 minute ‘I’ Opener: The McKinsey Report - Right? Wrong? and Its FutureDec 27th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #80: The McKinsey Report - Right? Wrong? and Its FutureDec 27th, 2014

Today Scott Addis of Beyond Insurance and Bruce Cochrane of Renaissance Alliance Insurance Services joins me to discuss the future of The McKinsey Report.

2-3 Minute “I” Opener: The Perfect Insurance Retirement PlanDec 18th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #79: The Perfect Insurance Retirement PlanDec 18th, 2014

Today Rudy Whitcomb joins me to discuss the perfect insurance retirement plan, becoming a movie extra.

2-3 Minute “I” Opener: 11 Morning Rituals That Can Change Your Life and Increase Your Selling CapacityDec 11th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #78: Morning Rituals That Can Change Your Life and Increase Your Selling CapacityDec 11th, 2014

Today Connie Kadansky joins me to discuss 11 morning rituals that can change your life and increase your selling capacity.

2-3 Minute “I” Opener: Are You Too Nice to Close the DealDec 5th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #77: Are You Too Nice to Close the DealDec 5th, 2014

Today Connie Kadansky joins me to discuss if you're too nice to close the deal.

2-3 Minute “I” Opener: Inner Game of Prospecting -- How to Overcome Sales Call ReluctanceNov 29th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #76: Inner Game of Prospecting -- How to Overcome Sales Call ReluctanceNov 29th, 2014

Today Connie Kadansky joins me to discuss how to overcome sales call reluctance.

2-3 Minute “I” Opener: Auditing HR PracticesNov 20th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #75: Auditing HR PracticesNov 20th, 2014

Today Don Phin, Esq. of ThinkHR, joins me to discuss auditing HR practices.

2-3 Minute “I” Opener: Two Major Steps for a Successful 2020Nov 15th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #74: Two Major Steps for a Successful 2020Nov 15th, 2014

Today Mike Manes of Square One Consulting, joins me to discuss the two major steps for a successful 2020

2-3 Minute “I” Opener: Back to the BasicsNov 6th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #73: Back to the BasicsNov 6th, 2014

Today Val Jordan, President of Agencies Online, joins me to discuss getting back to the basics.

2-3 Minute “I” Opener: The Hottest of the HotOct 30th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #72: The Hottest of the HotOct 30th, 2014

Today Mike Stromsoe, The Insurance Doctor, joins me to discuss the hottest of the hot in referral programs.

2-3 Minute “I” Opener: Marketing Out of the BoxOct 25th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #71: Marketing Out of the BoxOct 25th, 2014

Today Brian McNamara, Directer / Producer at Town River Productions , joins me to discuss marketing out of the box.

2-3 Minute “I” Opener: Applying the 80-20 Rule to Your Personal Lines.Oct 16th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #70: Applying the 80-20 Rule to Your Personal LinesOct 16th, 2014

Today Deborah Miller-Pfahler, President of INA Connect, joins me to discuss how to apply the 80-20 rule to your personal lines.

2-3 Minute “I” Opener: The Next 10 Lessons of a LifetimeOct 9th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #69: The Next 10 Lessons of a LifetimeOct 9th, 2014

Today Roger Sitkins, CEO of Sitkins International, joins me to discuss the next 10 lessons of a lifetime.

2-3 Minute “I” Opener: The McKinsey Report - The End of an Era for Local Insurance Agents? Part IIOct 4th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #68: The McKinsey Report: The End of an Era for Local Insurance Agents? Part II Oct 2nd, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

2-3 Minute “I” Opener: The McKinsey Report - The End of an Era for Local Insurance Agents?Sep 27th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #67: The McKinsey Report-The End of an Era for Local Insurance Agents? Part ISep 27th, 2014

Today Scott Addis, President of The Addis Group and Beyond Insurance joins me to discuss the evolution of property and casualty insurance distribution.

2-3 Minute “I” Opener: How to stop selling insurance and increase your new business salesSep 20th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar

Monday Morning #66: How to stop selling insurance and increase your new business salesSep 20th, 2014

Today Harlan Warthen of Agency Growth Systems joins me to discuss how to stop selling insurance and increase your new business sales.

2-3 Minute “I” Opener: No one cares how much you know until they know how much you care!Sep 11th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #65: No one cares how much you know until they know how much you care!Sep 11th, 2014

Today Mike Stromsoe, The Insurance Doctor, joins me to discuss why no body cares how much you know until they know how much you care.

2-3 Minute “I” Opener: Stewardship ReportsSep 4th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #64: Stewardship ReportsSep 4th, 2014

Today Rob Ekern of C.R. Ekern & Company joins me to discuss how to support retention with stewardship reports.

2-3 Minute “I” Opener: It's time to consider data breach!Aug 28th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #63: It's time to consider data breach!Aug 28th, 2014

Today Gary W. Githens of Brown & Brown Northwest joins me to discuss how you should protect your data.

2-3 Minute "I" Opener: Two Costly Personal Lines Mistakes Most MakeAug 22nd, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #62: Two Costly Personal Lines Mistakes Most MakeAug 22nd, 2014

Today Deborah Miller-Pfahler joins me to discuss a couple of very costly mistakes that most of us make with personal lines, and how we can avoid them.

2-3 Minute "I" Opener: Leverage Technology to Increase ReferralsAug 15th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #61: Leverage Technology to Increase ReferralsAug 15th, 2014

I'm George Nordhaus, Chairman of AgenciesOnline. Today Torey and Carl Maerz, founders of Rocket Referrals, joins me to discuss how we can leverage technology to increase our referrals.

2-3 Minute "I" Opener: Understanding the Total Cost of RiskAug 8th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #60: Understanding Total Cost of RiskAug 8th, 2014

Today Rob Ekern of C.R. Ekern & Company joins me to discuss the importance of understanding the total cost of risk.

2-3 Minute "I" Opener: 12 Survival SuggestionsJul 31st, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #59: Survival SuggestionsJul 31st, 2014

Today Alan Shulman of Agency Ideas joins me to discuss his twelve survival suggestions for today's independent agent.

Monday Morning #58: A Commodity vs. A RelationshipJul 24th, 2014

Al Diamond, president of Agency Consulting Group joins me to discuss Commodity vs Relationship.

2-3 Minute "I" Opener: Top 10 Lessons of a LifetimeJul 17th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #57: Top 10 Lessons of a LifetimeJul 17th, 2014

Today Roger Sitkins of Sitkins International joins me to discuss his top 10 Lessons of a Lifetime.

2-3 Minute I-Opener: Is the Future Positive for Small Traditional Agencies?Jul 10th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #56: Is the Future Positive for Small Traditional Agencies?Jul 10th, 2014

Today Chris Burand of Burand & Associates joins me to discuss the future of the traditional small insurance agency.

Monday Morning #55: Tomorrow's Agency Today - Part 2Jul 2nd, 2014

By popular demand, here is my full presentation, titled "Tomorrow's Agency Today". This is a longer one, so we're breaking it up into two parts. Part 1 was last week, and here is Part 2!

2-3 Minute "I" Opener: Tomorrow's Agency TodayJun 28th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #54: Tomorrow's Agency Today - Part 1Jun 28th, 2014

By popular demand, here is my full presentation, titled "Tomorrow's Agency Today". This is a longer one, so we're breaking it up into two parts. Look for part 2 next week!

2-3 Minute "I" Opener: Prospecting by ObjectiveJun 19th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar

Monday Morning #53: Prospecting by ObjectiveJun 19th, 2014

In today's mini-webinar I speak with industry veteran Deborah Miller-Pfahler. Deborah and I discuss how to get the best results out of the time and money you spend marketing your agency.

2-3 Minute "I" Opener: Profitability Is an Inside JobJun 12th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #52: Profitability Is an Inside JobJun 12th, 2014

Today I speak with K. Patrick Armstrong, Vice President of Business and Development at ReSource Pro, LLC. Patrick joins me to discuss how to achieve profitability in your agency.

2-3 Minute "I" Opener: Using Electronic SignaturesJun 5th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #51: Using Electronic SignaturesJun 5th, 2014

Today Steve Anderson, leading authority on insurance technology, productivity and profitability, joins me to discuss the use of electronic signatures in the workplace.

2-3 Minute "I" Opener: A New-Fashioned Old Agency!May 29th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #50: A New-Fashioned Old Agency!May 29th, 2014

In today's mini-webinar I'm joined by Lisa Marciano and Christine Sciola of Appleby & Wyman Insurance Agency in Massachusetts to discuss turning your old-fashioned agency into a new-fashioned old agency!

2-3 Minute "I" Opener: Creating Value for Large BuyersMay 22nd, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #49: Creating Value for Large BuyersMay 22nd, 2014

Today Rob Ekern, President and CEO of CR Ekern & Company, joins me to discuss how you can create value in your agency for large buyers.

2-3 Minute "I" Opener: Premium Financing Challenges and Opportunities in a Transitioning MarketMay 15th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #48: Premium Financing Challenges and Opportunities in a Transitioning MarketMay 15th, 2014

Today I'm joined by Stewart Sheppard, owner of Premium Finance Brokerage, LLC to discuss premium financing challenges and opportunities in a transitioning market.

2-3 Minute "I" Opener: From Entrepreneur to PhilanthropistMay 8th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #47: From Entrepreneur to PhilanthropistMay 8th, 2014

Today I'm joined by Barrie Wells, head of Wells Sports Foundation to discuss a very unusual topic for Monday Morning: From Entrepreneur to Philanthropist.

2-3 Minute "I" Opener: Understanding Your AgencyMay 3rd, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #46: Understanding Your AgencyMay 2nd, 2014

Today I'm going to be discussing an important topic for everyone. I'll show you a small part of a much larger presentation, focusing on understanding your agency from the ground up.

2-3 Minute "I" Opener: Succession Planning on Your TermsApr 24th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #45: Succession Planning on Your TermsApr 24th, 2014

In today's mini-webinar I'm joined by Rick Dennen, CEO and Founder of Oak Street Funding to discuss the process of succession planning for your agency's future.

2-3 Minute "I" Opener: Caring Claim HandlingApr 17th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #44: Caring Claim HandlingApr 17th, 2014

Today Emily Huling, President of Selling Strategies, Inc., joins me to discuss Caring Claim Handling.

2-3 Minute 'I' Opener: Rising to the Challenge of Direct Online Business Insurance SellersApr 9th, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #43: Rising to the Challenge of Direct Online Business Insurance SellersApr 9th, 2014

Today I'm joined by Sam Friedman, Insurance Research Leader at Deloitte to discuss how independent agents can remain relevant in the age of direct online sales to business insurance customers.

2-3 Minute 'i' Opener: The World of the CFOApr 3rd, 2014

This is a short introduction to some of the topics covered in the full Monday Morning webinar.

Monday Morning #42: The World of the CFOApr 3rd, 2014

Today Scott Addis, of Beyond Insurance and The Addis Group, and I discuss something different: the World of the CFO.

Monday Morning #41: Agency Differentiation and ERMMar 27th, 2014

Today Donna Galer, Independent Insurance Professional, Consultant and Author, joins me to talk about Agency Differentiation and ERM.

Monday Morning #40: Average Employees vs. Great EmployeesMar 20th, 2014

Today I'm joined by Don Phin, V.P. of Strategic Business Solutions at ThinkHR, to discuss average employees vs. great employees.

Monday Morning #39: Jumping Off Cliffs and Learning to FlyMar 13th, 2014

Today I'm joined by Bruce Cochrane, President of Renaissance Group, for a look at what's going on in our industry today.

Monday Morning #38: Why Change is so DifficultMar 6th, 2014

Today Brandie Hinen and I discuss change, and why it is so difficult.

Monday Morning #37: Are you tired of being a commodity?Feb 27th, 2014

Today I'm joined by Mahlon D. Buck of Buck Agency Consulting.

Monday Morning #36: Mergers & Acquisitions MarketplaceFeb 20th, 2014

Today I'm joined by Brian Deitz of Reagan Consulting to discuss Mergers and Acquisitions.

Monday Morning #35: How to measure and compare your marketing activities!Feb 13th, 2014

Today I discuss a very important topic: measuring and comparing your marketing activities.

Monday Morning #34: All About BrandingFeb 6th, 2014

Today I'm joined by Rick Morgan and Peter van Aartrijk, who, in an exclusive interview, teach us all about branding your agency.

Monday Morning #33: The Secret Sauce for Social Media Success - Part 2Jan 30th, 2014

Today Thomas H. Wetzel of Thomas H. Wetzel and Associates, Inc. joins us to discuss Social Media Success.

Monday Morning #32: The Secret Sauce for Social Media Success - Part 1 Jan 23rd, 2014

Today Thomas H. Wetzel of Thomas H. Wetzel and Associates, Inc. joins us to discuss Social Media Success.

Monday Morning #31: Leadership - What Your Staff is Looking ForJan 16th, 2014

Today Sara Bradshaw Ray of SynerDynamics Group joins me to discuss leadership.

Monday Morning #30: Stewardship - It's Past Time!Jan 9th, 2014

Today Stephen Strong, of Logan Lavelle Hunt Insurance Agency, joins me to discuss stewardship.

Monday Morning #29: Looking Back... Looking AheadJan 1st, 2014

Today I interview Tom McCoy, Editor-in-Chief of Rough Notes Magazine, looking back over his 44 years with Rough Notes and forward into his impressions about the future of the independent insurance agency.

Monday Morning #28: Goodbye Insurance. Hello Risk Management!Dec 26th, 2013

Today Scott Addis, President and CEO of The Addis Group and Addis Intellectual Capital, LLC (AIC), joins me to discuss risk management.

Monday Morning #27: Workers' Comp 2014: What you need to know to help your clientsDec 19th, 2013

Today Kevin Ring, Lead Workers' Compensation Analyst at the Institute of WorkComp Professionals, joins me to discuss what you need to know to help your clients with Worker's Comp in 2014.

Monday Morning #26: Free Money: ContingenciesDec 12th, 2013

Today Chris Burand, of Burand & Associates, joins me to discuss Free Money: Contingencies

Monday Morning #25: The Two Biggest Threats to Independent Agencies - Part 2: → RelationshipsDec 5th, 2013

Today I discuss the two biggest threats to independent agencies: Commoditization and Relationships. This is part two of a series.

Monday Morning #24: The Two Biggest Threats to Independent Agencies - Part 1Nov 28th, 2013

Today I discuss the two biggest threats to independent agencies: Commoditization and Relationships. This is part one of an ongoing series.

Monday Morning #23: The Top Ten Producer MistakesNov 21st, 2013

Today Roger Sitkins, CEO of Sitkins International, joins me to discuss the top ten producer mistakes.

Monday Morning #22: Scott Addis Interview: SUMMIT - Reach Your Peak and Elevate Your Customers' ExperienceNov 14th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Scott Addis, President and CEO of The Addis Group and Addis Intellectual Capital, LLC (AIC), joins me to discuss his new book 'Summit'.

Monday Morning #21: Social networking that REALLY works.Nov 7th, 2013

In todays mini-webinar, George Nordhaus interviews Marty Agather, Marit Peters & Jason Cass and then takes a look at how social networking can REALLY work for independent agencies.

Monday Morning #20: A practical look at Google+ and an overview of Project Cap.Oct 31st, 2013

In todays mini-webinar, George Nordhaus interviews Marty Agather, Marit Peters & Jason Cass and takes practical look at Google+ and an overview of Project Cap.

Monday Morning #19: Independent Agents of the Future: How Act and AUGIE are making an ImpactOct 17th, 2013

In todays mini-webinar, George Nordhaus interviews Jeff Yates and Cal Durland about the independent agency of the future. Jeff Yates is the Executive Director of ACT. Cal Durland is the Director of Industry Relations at ACCORD.

Monday Morning #18: Ryan Hanley Interview: YouTube Marketing for Independent Insurance AgentsOct 10th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Ryan Hanley, Director of Marketing, CIC of The Murray Group Insurance Services, Inc is with me here to discuss using YouTube marketing for independent insurance agents.

Monday Morning #17: Barrie Wells Interview: A British Perspective on Insurance CommoditizationOct 2nd, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Barrie Wells, Chairman of the Wells Sports Foundation, joins me to discuss a view on insurance commoditization from across the pond.

Monday Morning #16: Al Diamond Interview: Keeping Your Agency Relevant in a Changing Insurance EnvironmentSep 26th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Al Diamond of Agency Consulting Group joins me to discuss keeping your agency relevant in a changing insurance environment.

Monday Morning #15: Tom Baker Interview: The Cure for Compensation HeadachesSep 20th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Tom Baker of Catalyst Insurance System, joins me to discuss the cure for compensation headaches.

Monday Morning #14: Don Phin Interview: Moving from Broker to ConsultantSep 13th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Don Phil, President of HR that Works, joins me to discuss moving from a broker to a consultant.

Monday Morning #13: Lynn M. Thomas Interview: What do you think about your clients? And they you?Sep 7th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Lynn M. Thomas, CEO of 21st Century Management Consulting, joins me to discuss our clients: what you think about them, and what they think about you.

Monday Morning #12: Shirley Lukens Interview: The Who, What, Where, When, & Why of Best PracticesAug 29th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Shirley Lukens joins me to discuss the who, what, where, when, and why of industry best practices.

Monday Morning #11: The McKinsey Report: The End of an Era for Local Insurance Agents? Part II: Sitkins and AddisAug 21st, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today I'm discussing one of the most meaningful reports about the insurance industry I've come across: The McKinsey & Company's Agents of the Future: The Evolution of Property and Casualty Insurance Distribution. Here, in part two, I discuss the report and its implications with two of the sharpest minds in the industry: Scott Addis and Roger Sitkins.

Monday Morning #10: Cal Durland Interview: ACORD: More than Forms...and other industry resources you may not be using!Aug 15th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today Cal Durland joins me to discuss industry resources you may not be using.

Monday Morning #8: Agents of the Future: The Evolution of Property and Casualty Insurance DistributionAug 14th, 2013

Agents of the Future: The Evolution of Property and Casualty Insurance Distribution

Monday Morning #9: The McKinsey Report: The End of an Era for Local Insurance Agents? Part IAug 14th, 2013

Today I'm discussing one of the most meaningful reports about the insurance industry I've come across: McKinsey & Company's Agents of the Future: The Evolution of Property and Casualty Insurance Distribution. Here, in part one, I dissect the report. In part two, I discuss the report with two of the sharpest minds in the insurance industry: Scott Addis and Roger Sitkins.

Monday Morning #7: Brian Appleton Interview: How to Profit from Others' FailuresAug 8th, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today I'm interviewing Brian Appleton of Insurance Agent Mastermind: how to profit from others' failures. Mastermind groups, "secret sauce," social media, & more!

Monday Morning #6: Whither...Why...When...Who...Aug 1st, 2013

I'm George Nordhaus, Chairman of AgenciesOnline. Today I'm getting back to basics and discussing both the future and past of Monday Morning.

Monday Morning #5: Bruce Cochrane Interview, Part II: AggregationsJul 28th, 2013

Today I'm interviewing Bruce Cochrane of Renaissance Alliance on insurance aggregations: however you call them, it's time to understand what they can mean to your agency.

Monday Morning #4: Bruce Cochrane Interview: Aggregations: The Future is NowJul 25th, 2013

Today I'm interviewing Bruce Cochrane of Renaissance Alliance on insurance aggregations: however you call them, it's time to understand what they can mean to your agency.

Monday Morning #3: Jack Burke Interview: Embracing the Dynamics of ChangeJul 21st, 2013

Today I'm interviewing Jack Burke, president of Sound Marketing, on embracing the dynamics of change. Within, we discuss tools & resources to nurture a change culture within your agency.

Monday Morning #2: Mike Manes Interview: Your Agency, 2013-2020Jul 14th, 2013

Today I'm interviewing Mike Manes, the Cajun Philosopher, on how he sees the changes that will take place in your agency from 2013 to 2020.

Monday Morning #1: Planning Your Digital Presence... Part 1Oct 24th, 2012

In todays mini-webinar, George Nordhaus interviews Marty Agather, Marit Peters & Jason Cass about how to plan your digital presence.